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Short, step-by-step guides for everything in Ironside.

Get started

Install Ironside on a Mac
  1. Install Python 3 from python.org (Downloads, then the big yellow button). Open the installer and click through.
  2. Open your Applications folder, then the Python 3 folder, and double-click Install Certificates.command. This lets Ironside connect securely.
  3. Put the ironside.py file in your Downloads folder. We install it at your setup visit, and if you need it on another computer, ask us and we'll send it to you.
  4. Open Terminal (search for it with Spotlight), type python3 ~/Downloads/ironside.py and press Return. Ironside opens in your browser.
  5. In Ironside, go to Settings and choose Add to Applications and Desktop. From now on, open it like any other app. No more Terminal.
Install Ironside on a Windows PC
  1. Install Python 3 from python.org. On the first screen of the installer, check Add python.exe to PATH, then click Install Now.
  2. Put the ironside.py file in your Downloads folder. We install it at your setup visit, and if you need it on another computer, ask us and we'll send it to you.
  3. In your Downloads folder, double-click ironside.py. If Windows asks how to open it, pick Python. If you see “Windows protected your PC”, click More info, then Run anyway.
  4. Ironside opens in your browser. Go to Settings and choose Add to Start menu and Desktop.
  5. From now on, open Ironside from the Desktop icon or the Start menu.
Set up your shop the first time
  1. When Ironside opens, it walks you through your shop: name, hours, phone and what you sell.
  2. Not ready to connect your register? Start with the demo store. Everything works with practice numbers, and you can connect for real anytime.
  3. Add what each item costs you (in Products, tap an item, Your cost) so Ironside can show your profit.

Connect your register

Connect Clover
  1. In Ironside, go to Settings, then Store connection, and click Connect Clover.
  2. A Clover page opens. Sign in with the Clover account for your shop and approve Ironside.
  3. Come back to Ironside. In a few seconds it says Clover is connected and your sales start showing.
  4. Want clock-in hours on the Profit page? Your Clover account owner can let Ironside see employees. Until then, type each person's usual hours.
Connect Square or Shopify
  1. Go to Settings, then Store connection, and click Connect Square or Connect Shopify.
  2. Sign in on the page that opens and approve Ironside.
  3. You can connect more than one. Ironside shows them together on Home and separately in Orders.

Every day

Read your Home screen
  1. Your month shows sales so far and how it compares to last month.
  2. The four boxes are today's sales, orders, average sale and items sold, compared to this time yesterday.
  3. Needs you lists reviews, missed calls, messages and low stock. Handle them right there.
Ask Ironside a question
  1. Type a question in the box on Home, like “How'd we do this week?” or “How much did I make this year?”, and press Ask.
  2. Answers come from your own numbers. You can ask in Spanish too.
  3. If Ironside suggests something, like a sale, it comes back as a button. Nothing happens until you tap it.
See what you really made (Profit)
  1. Open Profit. It shows sales, minus what the items cost, minus labor, minus bills: what you kept.
  2. Under People, add each employee and their hourly pay. Under Monthly bills, add rent, power and other bills.
  3. Pick 7 days, This month or This year on top. Month by month shows each month.
Plan the schedule
  1. Open Schedule. For each day, click + Add shift and pick who works and when.
  2. The bars show what you usually sell each hour. Ironside warns you when labor is over your goal, when too many people are on in a slow hour, or when nobody's on at a busy time.
  3. Use Same as to copy yesterday's shifts, and Print the schedule to post it for your team.
Run a sale
  1. Go to Marketing, then Run a sale. Pick the percent off, how many days, and what's on sale.
  2. Click Start the sale. It goes live on your register.
  3. When the sale ends, Ironside puts your prices back by itself.
Answer reviews and get more of them
  1. In Settings, under Your review replies, write how you like to answer reviews. Ironside starts every reply with your words.
  2. In the Inbox, pick one of your replies, or tap Write one with AI for a reply in your style.
  3. In Marketing, under Review sign for your counter, paste your Google review link and print a sign with a QR code.
Get a text every night
  1. In Settings, under Nightly text, turn on Text me how the day went.
  2. Pick the time and type your cell number. Tap Send me a test now to try it.
  3. Your computer needs to be on with Ironside open at that time.

Help and updates

Updates
  1. When a new version is ready, Ironside shows what's new and asks first. Nothing installs by itself.
  2. Click Update now. Ironside restarts in a few seconds with everything just how you left it.
  3. To check yourself, go to Settings and click Check again.
Something's not working
  1. Go to Settings and look at Status. It checks the internet, your register and your phone number, and says how to fix anything that's off.
  2. Still stuck? Use Report a problem or share an idea in Settings. It reaches us right away.
  3. Or reach us on the support page.
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