We're here to help.
Get help directly from the team that builds Ironside. Support hours: Monday to Friday 4pm to 8pm, Saturday 10am to 4pm (Central time). Outside those hours, leave a message and we'll get back to you the next business day.
Call or text
From the app
In Ironside, open Settings and tap Report a problem. It sends us the details we need to resolve it quickly.
Common questions
Does Ironside change anything in my store by itself?
No. Sales, price changes and supply orders only happen when you approve them. When a sale you started ends, Ironside puts your prices back.
Which registers does it work with?
Clover, Square and Shopify today, even more than one at once. Use something else? Tell us, and we'll work to have it ready before your setup visit.
How do I turn the receptionist off?
Tap Receptionist on the Home screen. When it's off, calls to your shop number ring your phone like a normal phone.
How do I disconnect my store?
In Ironside, go to Settings, Store connection, and tap Disconnect. You can also remove Ironside from your Clover or Shopify apps.
How do I cancel?
Contact us anytime, and we'll cancel your plan. There's no contract and no cancellation fee.