The terms for using Ironside.

These terms are between the business using Ironside (“you”) and Robin Howell Tidwell (“Ironside”, “we”). By using Ironside, you agree to them. Questions? email lawson.howell@icloud.com or call or text 325-252-3347.

1. Who can use Ironside

Ironside is for businesses. The person setting it up must be at least 18 and allowed to act for the business.

2. What Ironside does

Ironside shows your store's numbers, answers questions with AI, and can make changes in your connected store, like starting a sale, changing a price or updating stock. Ironside only makes those changes when you approve them, with one exception you also approve up front: when a sale you started ends, Ironside puts your prices back.

3. Check before you approve

AI can be wrong. Look over what Ironside suggests before you approve it. You're responsible for the prices, sales and messages you approve.

4. Your responsibilities

• Give accurate information and keep your login and computer secure.
• Follow the law, including texting rules: only send marketing texts to customers who agreed to get them.
• Follow the rules of the services you connect (like Clover, Square, Shopify and your phone carrier).

5. Price and payment

Prices are listed on our website and in the app. There's no contract: you can cancel any time, and you won't be billed again. If you're not happy in your first 30 days, ask and we'll refund what you paid. Founding Member and free pilot terms are shown when you sign up.

6. Other services

Ironside connects to services run by other companies (like Clover, Square, Shopify, Twilio and Anthropic). We're not responsible for their outages or changes, but we'll help you work through them.

7. Availability

We work hard to keep Ironside running and fix problems fast, but we can't promise it will never go down or make a mistake. Ironside is provided “as is.”

8. Limits on liability

To the extent the law allows, Ironside isn't liable for lost profits or indirect damages, and our total liability is limited to what you paid us in the 3 months before the problem.

9. Ending

You can stop using Ironside at any time. We may suspend accounts that misuse Ironside or break these terms, and we'll tell you why.

10. Texas law

These terms are governed by the laws of the State of Texas.

11. Changes

If these terms change, we'll update the date above and tell current owners in the app before the changes take effect.